Maintanance and Support

MAINTENANCE SERVICES

BBC believes that professional maintenance and support is the right way to reduce software system and ensure useful improvements and optimization steps. This is not only about availability of single units and modules it is about making sure that the entire IT-infrastructure is cost-effective and runs smoothly and reliably.

SERVICE OFFERINGS


BREAK- FIXES

When an issue with your website is identified, you can count on our website support team to respond and fix it quickly. As a software development and website maintenance company, BBC’s vast expertise helping businesses manage legacy and older websites mean you get support and maintenance that goes beyond simply patching up bad code.

 

You get comprehensive service coverage that improves your website’s user experience and addresses a range of issues including visual presentation problems (layout and markup), interactivity bugs (JavaScript), logical and computational problems (JavaScript and backend code), data errors or connectivity issues (database administration), and issues arising from the differences between web browsers (cross-browser compatibility and new versions compatibility).

SYSTEM ADMINISTRATION AND MONITORING

In the case of a data loss event, recovering vital data and getting your website back online as fast as possible all comes down to having extensive and accessible backups.

 

Similarly, security patches and routine plugin updates can lower the risk and impact of security breaches. In addition to these measures, our support and maintenance specialists will set up and use proactive monitoring tools like ping watchdogs, system health indicators, and log reviews that help spot problems as soon as they arise and automatically notify the incident response team that a fix is needed urgently.

 

These tactics will increase your system’s resilience, reducing the impact incidents may have on your web application’s performance and overall downtime.

PROACTIVE QUALITY CODE REVIEWS AND REPORTING

Proactive quality assurance reviews equip BBC support and maintenance developers with the oversight they need to catch potential software bugs, performance issues and problems arising from third-party software upgrades before they become emergencies and affect your bottom-line.

 

End-to-end reviews also open the door to discovering opportunities for improving the overall user experience of your website and planning future upgrades. BBC’s website support team will highlight key findings from quality reviews in easy-to-read reports for you as well as make actionable recommendations and estimate timelines for addressing those improvements.

ADVANTAGES OF OUR MAINTANCE & SUPPORT SERVICES

FULL SERVICES

Our software maintenance services ensure all-round support – from impartial software assessment & consulting to 24/7 IT system maintenance. BBC releases your company’s staff of routine tasks and helps to optimize IT costs.

DEDICATED TEAM

Our professionals specialize in software maintenance and support is uniquely qualified to solve the most difficult software problems and issues.

RICH AND VERSATILE EXPERTISE

Our dedicated software maintenance team stays in line with the cutting-edge technology tendencies, which ensures maximum uptime of your application and its dynamic compliance with the industry standards.

FLEXIBLE BUDGET

Our maintenance and support options comprise great flexibility: you pay only for the services you need and when you need them. As your maintenance needs change, BBC offers a wealth of options to switch to.


 

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